Privacy Policy
Effective Date: 26/04/2025
Introduction
Framedia, located in the United Kingdom, specializes in providing high-quality photo frames.
At Framedia, protecting your privacy is of paramount importance. This Privacy Policy describes how your personal information is collected, used, and protected when you interact with our services. We are committed to handling your personal data responsibly and in compliance with the Google Merchant Center guidelines, the General Data Protection Regulation (GDPR), and other applicable laws.
Types of Information Collected
We may collect several types of information including:
Personal Information such as your full name, email address, shipping address, billing address, and phone number.
Financial Information such as payment details, including credit or debit card information and billing data.
Device and Usage Information such as IP addresses, browser types, device types, browsing actions, and interaction data with our website.
How Information is Collected
We collect information directly from you when you create an account, place an order, subscribe to newsletters, complete forms, or otherwise communicate with us.
We also collect information automatically when you use our website through the use of cookies, tracking pixels, analytics services, and other related technologies.
Purpose of Information Collection
We use the information we collect for the following purposes:
To process and fulfill your orders accurately and efficiently.
To provide personalized customer service and support.
To send marketing communications, updates, and promotional offers, subject to your consent where required.
To improve and optimize the performance and security of our website and services.
We only use the data collected in a manner consistent with this Privacy Policy and for the purposes disclosed herein, in line with Google’s transparency standards.
How Information is Shared
Your information may be shared with trusted third parties under specific circumstances, including:
With service providers who assist in the operation of our business, such as payment processors, shipping companies, and technical support providers.
With government authorities, law enforcement agencies, or other third parties when required by law or necessary to protect our rights or the rights of others.
We do not sell, rent, or otherwise share personal information with unaffiliated third parties for their independent marketing purposes.
Cookies and Tracking Technologies
Framedia uses cookies and similar tracking technologies to collect information and enhance your user experience.
Cookies help us remember your preferences, understand how you use our website, and deliver relevant advertisements.
You have the option to control or disable cookies through your browser settings. However, certain features of our website may not function properly if cookies are disabled.
Data Security
Framedia implements a range of physical, electronic, and administrative safeguards designed to protect your personal information from unauthorized access, use, or disclosure.
We utilize SSL encryption technology during data transmission and maintain secure servers with restricted access to authorized personnel only.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, or as permitted by law.
Once the data is no longer needed, it will be securely deleted or anonymized.
User Rights and Choices
You have the right to access, update, correct, or delete your personal information at any time.
You can opt-out of receiving marketing emails by clicking the unsubscribe link included in the emails or by contacting us directly.
Users located in the European Economic Area and the United Kingdom have additional rights under GDPR, including the right to restrict processing, the right to data portability, and the right to lodge a complaint with a data protection authority.
You also have control over cookie preferences and tracking settings through your device or browser settings.
Children's Privacy
Framedia does not knowingly collect or solicit personal data from children under the age of 13.
If we become aware that personal information from a child has been collected, we will take immediate steps to delete such information.
International Data Transfers
If your personal data is transferred to and processed in countries outside of the United Kingdom, Framedia ensures that appropriate safeguards are in place to protect your data, including the use of Standard Contractual Clauses or equivalent legal mechanisms.
Changes to the Privacy Policy
Framedia reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or service offerings.
Material changes will be communicated through our website or by other appropriate means.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Company Name: Framedia
Email Address: firstonetradeltd@gmail.com
Phone Number: 07393385905
Billing Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom